OPEN SET Privacy Policy

OPEN SET - Privacy Policy

This privacy statement describes how the OPEN SET Application and OPEN SET Devices by Wolk collects and uses the information you provide when you use the OPEN SET App and Devices.  It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

Bluetooth Low Energy and Location

The OPEN SET application and OPEN Devices identify users using iBeacon, a Bluetooth Low Energy protocol. The OPEN SET devices and OPEN SET application use Bluetooth signals to transmit the devices identification, interaction tallies and incident data to OPEN SET servers.   Each OPEN SET device has a persistent identifier that is configured by the OPEN SET application and may be reset by the OPEN SET application at any time. 

The OPEN SET application requires location permissions in order to perform BLE scans in the background (both iOS and Android), but the OPEN SET application and OPEN SET Devices do not track or store your location.   The location permission is solely needed to enable background BLE scanning, and not to access your location data.

Ultra Wide Band 

OPEN SET devices make use of Ultra Wide Band technology.   If you wear an OPEN SET device, the relative distance between you and other device wearers are collected by the device using this technology.    OPEN SET uses this  information to provide contact tracing services and physical distancing safety feedback to the organization.   

Personal Information

The OPEN SET application may be used to configure the following information about OPEN SET Device wearers:

1. Your name

2. Your role

3. Your pod assignments

4. An image supplied by you

None of this information is required to use the OPEN SET Application or OPEN SET device.  If you supply this information to someone using the OPEN SET application, you are giving permission for the OPEN SET application users to share the above information to other users of the OPEN SET application to identify you for the purpose of monitoring physical distancing and performing contact tracing. 

If your organization provided you with an OPEN SET device, interactions are recorded and used to support contact tracing and physical distancing. These interactions are shared with your organization only.


The security of your personal information is important to us. When you provide sensitive information, we encrypt the transmission of that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

If you have any questions about security in OPEN SET Applications or in OPEN Devices, you can contact us at

OPEN retains your spatiotemporal interactions for up to 30 days to provide its services. If you wish to delete your data, you may do so within the OPEN application or by contacting Wolk at We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. 

COPPA Compliance

OPEN SET complies with the Children’s Online Privacy Act of 1998 (15 U.S.C. 6501, et.seq.,) which prohibits unfair or deceptive acts or practices in connection with the collection, use, and/or disclosure of personal information from and about children, defined as individuals under the age of 13, on the Internet. 

Correcting and Updating Your Personal Information

To review and update personal information of OPEN SET Device wearers to ensure it is accurate, OPEN SET device wearers must do so by requesting the user of the OPEN SET application to do so.  If this is not possible for any reason, contact us at

Notification of Privacy Statement Changes

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.


You can contact us about this privacy statement by writing or email us at the address below:

Wolk, Inc.

55 E Third Ave 

San Mateo CA 94401