OPEN Privacy Policy

OPEN App - Privacy Policy

This privacy statement describes how OPEN by Wolk collects and uses the information you provide when you use the OPEN App.It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

Bluetooth Low Energy

The OPEN application and OPEN devices identify users using iBeacon, a Bluetooth Low Energy protocol. The devices and application use Bluetooth signals to transmit the devices current location (provided user opt-in) and RSSI measurements. OPEN uses this data to help determine what other devices you come into varying levels of contact. Each device generates a persistent identifier that may be reset in the OPEN application at any time. Similarly, OPEN devices may be reset, exchanged and/or turned off to prevent tracking.

Location Services

Some services in this application make use of GPS location-based data. If you allow GPS services, we will collect information about Bluetooth Low Energy devices you approach that implement iBeacon technology. We use GPS information to provide real-time location services, but not to identify you. You will be asked for your permission each time a location-based service is requested.

Personal Information

We may collect the following personal information from you on an opt-in basis:

1. Your email address

2. Your name

3. Your image

4. Any tags you choose to provide about yourself

None of this information is required to use the OPEN Application. When you supply this information, you give permission for the OPEN system to share your name and image to other users to identify you in the OPEN app, and on the OPEN web site for identifying interactions and to message you. 

Personal Information

Through interactions with others also using the OPEN app, OPEN devices and other Bluetooth enable users to understand who they have come into contact with, when and where. Users may also provide interaction data from other sources. If your organization provided you with an OPEN device or OPEN application, these interactions are recorded and used to support your desired analysis of user interactions. These interactions may be shared with the users’ sponsoring organization only.


The security of your personal information is important to us. When you provide sensitive information to us, we encrypt the transmission of that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

If you have any questions about security in OPEN Applications or in OPEN Devices, you can contact us at

OPEN retains your spatiotemporal interactions for up to 30 days to provide you services. If you wish to delete your data, you may do so within the OPEN application or by contacting Wolk at We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. 

COPPA Compliance

OPEN by Wolk complies with the Children’s Online Privacy Act of 1998 (15 U.S.C. 6501, et.seq.,) which prohibits unfair or deceptive acts or practices in connection with the collection, use, and/or disclosure of personal information from and about children, defined as individuals under the age of 13, on the Internet. 

OPEN Applications are available to users 13+ only. If an organization utilizes the OPEN system to monitor children under the age of 13 by providing OPEN devices, the school may have access to the child's identifying information. This may be used by the organization using the OPEN website to link the OPEN device identifier with the child's name solely for the purpose of analytics. No other purpose is permitted. OPEN by Wolk requires that any organization provide parents the right to opt their child out of the organization’s use of the OPEN system, either by not using the OPEN devices, or by having the ability to change the OPEN device periodically. 

Correcting and Updating Your Personal Information

To review and update your personal information to ensure it is accurate, you may do so in the OPEN application. If this is not possible for any reason, contact us at

Notification of Privacy Statement Changes

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.


You can contact us about this privacy statement by writing or email us at the address below:

OPEN by Wolk, Inc.

55 E Third Ave 

San Mateo CA 94401