OPEN SET Privacy FAQ

What is OPEN SET?   

OPEN SET is a hygiene-tech risk mitigation system providing critical automated data to assist in the safe running of a production set in the Post COVID-19 world. At its core, the technology provides real-time spatial distance data for the Health Safety Manager to be able to use accurate measurements of the relative distances between cast & crew members to support contact tracing and ensure physical distancing safety measures on set.


How does OPEN SET work to keep people safe from contracting COVID-19? 

Each member of the cast & crew who elect to opt-in to OPEN SET is given an OPEN SET Wearable Device with a unique Device ID. Each Device ID is associated with a corresponding cast or crew member’s identity through the duration of the production.

Monitoring Physical Distancing. OPEN SET provides real-time alerts to the Health Safety Manager in the event someone comes too close to another person for an inappropriate amount of time. With customizable incident alerts triggered at specific distance thresholds (6-12ft by default), people on set and Health Safety Managers can improve physical distancing.

Contact tracing. OPEN SET provides critical contact tracing information in the event someone tests positive for COVID and/or experiences a concerning exposure. In either event, data can be offloaded from this individual’s OPEN SET device only with their approval. This allows the Health Safety Manager to see proximity incidents that cast/crew members may have been involved. Health Safety Managers now possess an additional set of data and information to best respond to the exposure risk.


Why is OPEN SET technology better than what Health Safety managers are doing right now?

Currently, the only way Health Safety Managers can monitor the physical flow on a production set is by visually identifying armbands, ID badges, color-coded baseball hats, etc ... - all to assist them in ensuring cast & crew are staying within the physical parameters of their Zone identification. For Contact Tracing, film and TV productions rely primarily on an analog collection of a person’s movements and the Health Safety Manager’s visual tracking during a production day. OPEN SET improves on this manual and error-prone methodology by replacing it with accurate and automated data collection by OPEN SET devices, resulting in improved physical distancing and contact tracing.


What information is collected and monitored by the OPEN SET Devices?

OPEN SET Devices use a special distance-measuring chip (Decawave 1000s or 3000s) to accurately compute relative distances between people (to within 10-30cm). OPEN SET Devices broadcast a 32-bit DeviceID over Bluetooth Low Energy (BLE) that is transmitted in the same range as other Bluetooth devices (e.g. Bluetooth headphones). OPEN SET servers hold the mapping between these persistent DeviceIDs and a person’s identity. The mapping between these deviceIDs and names/roles are securely held on OPEN SET servers and are known only to Health Safety Managers.   


When two OPEN SET devices come into direct line of sight of one another (within 7m), each device records the amount of time they spend in one of seven bands (0-1m, 1-2m, 2-3m, 3-4m, 4-5m, 5-6m, 6-7m). Later, the OPEN SET application retrieves this data off of each device.


What data is NOT collected by the OPEN SET Application and/or Devices?

Neither the OPEN SET application nor the OPEN SET Device collects information about the precise location of anyone on set, monitoring any symptoms, or any infection status or any personal health data.  


Why does OPEN SET require wearing devices?

OPEN SET Devices uses UWB distance measurement technology to measure relative distances between people. The devices must be worn to get accurate measurements of close contact.


Where does the data collected by the OPEN SET Devices go?

All collected data stays solely on the device until one of the following events happens: 

(1) a physical distancing incident is detected. By default, an incident occurs when someone breaches a 6ft or 12ft threshold perimeter configured by the Health Safety Manager. Upon detecting an incident, the device may be configured to vibrate in order to notify the wearer and the health safety manager may receive a push notification about the incident. The purpose of this is support good physical distancing on set.

(2) a Health Safety Manager syncs contact tracing data from the device to the OPEN SET servers. This may be in response to positive infection test results or symptomatic behavior or may be done at some configured interval throughout each day. In either situation, the device sends the DeviceIDs and aggregate tallies of the amount of time spent with other DeviceIDs within each of the 7 previously specified bands to the OPEN Servers.



Who can view the collected data on the OPEN Servers?

1. Health Safety Managers approved by the production, to monitor physical distancing incidents and perform contact tracing, via the OPEN SET Administrative Dashboards.   

2. OPEN SET staff, to support setup and train the health safety administrators, and assist in contact tracing in the event of any positive infection result or symptomatic behavior.


How long is the data stored on external servers?

30 days.  Data older than 30 days is automatically purged by OPEN SET Servers.


Are OPEN SET Devices collecting data outside the production set?

No. OPEN SET Devices are leased to the production and should not leave the production set. If users do not take the Devices off the production set, they do not collect data outside the set.


Can someone on set opt-out of using OPEN SET Devices?

This decision is left to the Health Safety Manager. Contact tracing and physical distancing solutions, however, are most effective when the majority of the people on set use OPEN SET Devices and where a community of people must collaborate together to reduce the spread of disease. If a person on set does not wish to use an OPEN SET device, however, they have the ability to opt-out.


Can users opt-out of data being sent off of the device?

Yes. Users who do not wish to transmit the data off the device can choose not use the device if their Health Safety Manager permits this.


Can the data be used for any other reason other than COVID-19 Safety?

No. OPEN SET Agreements with Film/TV Production explicitly prohibit using the data for any other purpose other than to monitor physical distancing and perform contact tracing.


Can users delete the data held by servers?

Yes.  OPEN Set Application users can have their data be deleted from servers from the Settings tab.  OPEN Set Wristband users can also request their data be deleted from servers by emailing privacy@openset.com after a contact tracing request or by long press on the device.


 


Questions?


Questions about privacy can be sent to privacy@openset.com. All questions welcome!